Sangam Studios Privacy Policy

This Privacy Policy describes how Sangam Studios collects, uses, and protects information obtained through the use of our online platform, our site, and associated services. As a company specializing in 2D and 3D Animation Production, Visual Effects (VFX), Film and Video Production, Post-Production Services, Motion Graphics, Character Design, Storyboarding, Ad Film Production, and Corporate Video Creation, we are committed to protecting the privacy of our users and clients.

Information We Collect

We collect information to provide and improve our services. The types of information we collect include:

Information you provide to us directly: This may include personal details such as your name, contact information (like physical address), company affiliation, and any other information you choose to provide when contacting us, inquiring about services, or engaging with our online forms or communication channels.

Information collected automatically: When you visit our site, we may automatically collect certain information about your device and usage patterns. This may include your IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and other data related to your interaction with our site. This information is typically collected through technologies like cookies and web server logs.

How We Use Information

We use the information we collect for various purposes, including:

To provide, operate, and maintain our services.
To improve, personalize, and expand our services.
To understand and analyze how you use our site and services.
To develop new products, services, features, and functionality.
To communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to our services, and for marketing and promotional purposes.
To process your inquiries and requests.
To detect and prevent fraud and other illegal activities.
To comply with legal obligations.

Legal Basis for Processing (Relevant for Users in the European Economic Area)

If you are from the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the information we collect and the specific context in which we collect it. We may process your personal information because:

We need to perform a contract with you.
You have given us permission to do so.
The processing is in our legitimate interests and it is not overridden by your rights.
To comply with the law.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The criteria used to determine the retention periods include the length of our relationship with you, your requests, and our legal or contractual obligations.

Data Sharing and Disclosure

We may share your information with third parties in certain circumstances, including:

With service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, and IT services. These third parties are obligated to protect your information and use it only as directed by us.
In connection with a business transaction, such as a merger, sale of company assets, or acquisition of all or a portion of our business by another company.
When required by law or legal process, such as in response to a subpoena, court order, or government request.
To protect our rights, property, or safety, or the rights, property, or safety of others.
With your consent or at your direction.

We do not sell or rent your personal information to third parties for their direct marketing purposes without your explicit consent.

Data Security

We implement reasonable security measures to protect the information we collect from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information, including:

The right to access: You have the right to request copies of your personal information.
The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure: You have the right to request that we erase your personal information, under certain conditions.
The right to restrict processing: You have the right to request that we restrict the processing of your personal information, under certain conditions.
The right to object to processing: You have the right to object to our processing of your personal information, under certain conditions.
The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
The right to withdraw consent: If we are processing your personal information based on your consent, you have the right to withdraw that consent at any time.

To exercise these rights, please contact us using the contact information provided below.

Cookies and Similar Technologies

Our site may use cookies and similar tracking technologies to track the activity on our service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under age 16 without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Sangam Studios
Lotus Towers,
5th Floor, Veera Desai Road,
Mumbai, Maharashtra,
400053
India